Coustmer Service

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At Grosmart.shop, we don’t just sell gadgets; we provide solutions. Whether you have a question about a specific product, need help tracking your order, or want to use your 7-Day Warranty, our team is here to help.


How Can We Help You Today?

📦 Order Tracking

If you have already placed an order, you should have received a tracking number via email. You can use that to check your delivery status. If you haven’t received it, please contact us with your Order ID.

🛠 Technical Support

Having trouble with a gadget you just bought? Our “Electronic Problem Solving” team can help you troubleshoot. Send us a quick message with the issue you’re facing.

🔄 Returns & Warranty

If your product is defective, remember you have a 7-Day Checking Warranty. Please contact us immediately so we can start the 50/50 shipping and refund process.


Contact Information

We aim to respond to all inquiries within 24 hours.

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